Real Beauty
Unreal Prices

30-Day Return Guarantee

We want you to love your purchase. If you are not fully satisfied, you are eligible for a 100% refund within 30 days of receiving your order. Please note that shipping costs are non-refundable.

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Return Conditions

• All returned items must be in their original packaging and unused condition.

• Return shipping is the responsibility of the customer and should be sent via a tracked courier service.

• Refunds will be processed only after we receive and assess the returned item.

Damaged Products

If your product arrives damaged, we require a full unboxing video as proof to support your return request. This helps us ensure fairness and transparency for both parties.

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Processing Refunds

Once your return is received and inspected, we will notify you of the refund approval. Approved refunds will be processed to your original payment method promptly.

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Need Help?

If you have any questions about returns or need assistance, our support team is available 7 days a week. Contact us at support@carettediamond.com, we’re here to help.